In brief, managed print services (MPS) is a programme centred around deploying, managing, maintaining and updating your business’s printers, faxes, copiers and related consumables, usually provided by a third party.
Very few people get into business to become experts in print—other than us, of course. But failing to manage your print operations properly can eat up valuable time and distract you from actually running your business.
That’s why many organisations invest in managed print services instead.
Rather than the responsibilities of maintenance, management and printer service falling on in-house team members, the role of print management is outsourced to a third party.
The service is end-to-end: if it involves print, Brother Managed Print Services (MPS) covers it. This includes:
Ultimately, MPS has one goal: to shift the responsibility of your business’ print needs from your team to our team of dedicated experts, saving you time, money and stress.
Read more: How does a managed print service work?
Managed print services can benefit nearly every part of your business. The benefits include:
Here are just a few scenarios where a business should think about investing in Brother MPS:
Brother MPS reveals a business’s true printing volumes and costs, and identifies opportunities for optimising the print setup and reducing those costs. Brother also ensures no surprises or hidden costs with contracts that are transparent, not tricky.
As a business restructures, you may end up with too few or too many printing devices. Businesses can also find themselves with a smorgasbord of different printer brands which require different drivers and different consumables—a logistical nightmare.
Brother MPS streamlines a business’s print fleet, providing an optimal print setup based on a business’s size and print needs.
What business isn’t looking to achieve greater productivity? Brother research has revealed that we collectively waste up to two centuries of productive work time every year due to poorly optimised print systems.
An MPS print assessment with Brother looks placing the right technology, in the right place, near the right staff—also known as Balanced Deployment. This ‘decentralised’ approach to print results in improved staff productivity where time wasted waiting at the printer is ruled out.
Being unable to print invoices, receipts and reports is an easy way to disrupt any work day.
The combination of automated consumables replenishment and regular proactive maintenance and servicing means Brother MPS reduces the occurrence of breakdowns and downtime.
Swap devices are also available to ensure you have maximised uptime.
An invoice printer suddenly shutting off during a busy weekend delivery day is a nightmare for a retailer, a hospital and other organisations that operate during the weekends. Often, support won’t be available.
This is not the case with Brother MPS which offers a local 7-day support desk. If you are still unable to get the issue resolved, Brother will send out a technician (free of charge under the 4-year on-site warranty*).
To learn more about the service and support with Brother MPS, check out our infographic.
Here are some case studies of businesses that have partnered with Brother to set up a managed print service:
“As a rapid-growth business with 31 stores across New Zealand, Lighting Plus knew they needed a managed print service that was efficient, reliable and able to match their growth.”
“Everyone has need of a great printing setup, and wood processors Tenon Clearwood were no different. There was only one problem: saying you need print efficiency is one thing, but getting it is quite another.”
“Doctors, nurses and other health professionals shouldn’t have to spend their valuable time fixing printers. The people at Otara Health Centre learned that very quickly when they discovered how much time they were losing due to simple printer problems.”
“When you’re transporting the power of the New Zealand Defence Force on your trucks, it pays to make sure you’ve got the necessary paperwork.”