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How to recycle cartridges and printers 

Empty Toner Recycle Return

Recycling Consumables

Recycling consumables reduces the amount of waste in landfill and allows materials in consumables to be re-used. Thanks to Brother, Croxley Recycling and New Zealand Post, recycling consumables has never been easier.

Recycling Consumables - households and small businesses

It only takes a few simple steps:

  1. Call 0800 180 160 to order a free post consumables recycling bag (a small bag for inkjet cartridges and large bag for laser toners). This will be posted to you.
  2. Place your empty consumables in the free post bag you receive.
  3. Post this bag free of charge from anywhere in New Zealand to Brother. In the case of some toner or drum packages, the bag may need to be taken to the nearest Post Shop and dropped off.
  4. Each bag is collated by NZ Post before being redirected to Croxley Recycling in Auckland

If your used consumable will not fit into a recycling bag, refer to our DROP OFF POINTS for nearest location to dispose of your used consumable.

Recycling Consumables – medium and large sized businesses

Brother, in association with Croxley Recycling provides empty consumable collection boxes free to Brother corporate customers to dispose of their used consumables. From the smallest ink cartridge to the largest drum unit, all consumables can be placed in the box.
It only takes a few simple steps:

  1. Call your Brother account manager, or ring 0800 329 111 to request a recycling box. Please note: once you are in the Croxley Recycling system and need to re-order another box, you must state that it is a Brother box or you may be charged for the service.
  2. When the box is full, call 0800 180 160 to request the box be collected. You will be quoted a 6 digit job number which can be written in the space provided at the top of the box.
  3. Allow 2 to 3 days for the box to be collected. This is the same wherever you are in New Zealand.
  4. A replacement box will be delivered about a day or so after the full box is collected.

We will accept other brand consumables in the Brother boxes, but please limit recycling to consumables and not hardware or general recycling.


Environmental Activities

Sustainable Coastlines is a NZ Charity who look after our country's coastlines & waterways.

Our sponsorship is a natural extension of our deep commitment to environmental responsibility & a sustainable approach to business.

  • We have a cartridge recycling drop-off box at Sustainable Coastlines' Flagship Education Centre in Auckland. The more Brother products recycled, the higher Brother's financial contribution will be to Sustainable Coastlines.
  • Donations to Sustainable Coastlines via our Staff Ecopoints programme.
  • Staff participate in clean ups and planting projects.

Learn More
Machine Hardware Return Recycle Printer Croxley-Recycling-Logo

About Croxley Recycling

Operating since 2007, Croxley Recycling is Brother's trusted e-waste recycling partner in New Zealand.
With cardboard, plastic, metal, toner and electronics accepted at Croxley's 18,000 business collection points throughout the country, less than 3% of the e-waste collected goes to landfill.
E-waste can be defined as any electronic device that is either obsolete or unwanted.
There is often many toxic substances contained in the products such as lead, nickel, cadmium and brominated fire retardants and as such e-waste requires appropriate collection and recycling.
The industry in New Zealand is currently unregulated with varying standards of responsible recycling. Croxley Recycling is looking to set the standard in e-waste recycling, providing a trusted and transparent service that provides secure pathways for meaningful recycling.
Watch how we can work together towards a sustainable future
See how we’re optimising package design to reduce our environmental impact
Find out how our low energy standby technology was developed
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